Everything a good receptionist does, minus the hold music
Not a menu of add-ons. Every plan includes all of it — the plans differ only in how many calls you get.
Getting there
Three steps, and most of them are ours
- 1
Tell us about the business
Hours, services, pricing, service area and what should never be promised. We do the writing.
- 2
Point your calls at it
Keep your number. Forward everything, or only after hours, or only what nobody picks up.
- 3
Go live and adjust
We test it with you, tune how it sounds, and change anything that isn't right.
The whole list
What’s included, in full
Round-the-clock answering
- Picks up on the first ring, any hour
- Your greeting and your wording
- Hands to a person on request
- Recording and transcript of every call
Booking and calendars
- Google and Outlook sync
- Shares the load across your team
- Confirmations and reminders
- Rescheduling and cancellations
Routing and transfers
- Routed on what the caller wants
- Named contacts and key accounts
- Different rules after hours
- Replaces the press-one menu
Screening and qualifying
- Nuisance calls stopped at the door
- Your own qualifying questions
- Blocklist and allowlist
- Ends unwanted calls politely
Messages and notifications
- Voicemail written out as text
- Summary by text and email
- Sent onward to other systems
- One daily round-up if you prefer
More than one language
- Answers in the caller's language
- Detects it without being told
- Bilingual greetings
- Same on phone, text and chat
Teaching it your business
- One place for everything it knows
- Test calls and corrections
- Different rules per location
- Starter templates by industry
Emergency handling
- Recognises a hazard immediately
- Reads your safety wording exactly
- Stops offering appointments
- Straight to the on-call phone
Outbound calling
- Calls new leads back within a minute
- Confirms tomorrow's appointments
- Real two-way conversations
- Consent and do-not-call handling
Text messaging
- Two-way SMS conversations
- Missed-call text-back
- Hands off from a live call
- Books from a text thread
Website chat
- One line of code to install
- Books appointments in the chat
- Stays on topic
- Included with any plan
Numbers and connections
- Keep your existing number
- Connects to your calendar
- Sends call data onward
- API access for anything custom
Working as a team
- More than one login
- Calls assigned to people
- Shared notes on a caller
- Alerts where your team already works
Getting set up
- Your website read into the knowledge base
- Forwarding configured with you
- Moving off a human answering service
- Test calls until it sounds right
Trust and privacy
- Canadian owned and operated
- Encrypted calls and messages
- Your data stays yours
- No contract
Reporting and control
- What callers actually asked for
- More than one agent per business
- Remembers repeat callers
- Outcome of every call
Canadian owned and operated in Alberta.
Read about each one
AI receptionist
A receptionist that picks up on the first ring at any hour, knows your business properly, and never puts anyone on hold.
Read more →Appointment scheduling
It reads your live calendar, offers only the times that are genuinely open, and puts the appointment in before the call ends.
Read more →Messages & voicemail
Every call ends as a clean summary — who rang, what they need, what was agreed — sent to whoever needs it within seconds.
Read more →Call screening
Sales pitches, robocalls and wrong numbers are handled and logged.
Read more →SMS agent
Some people would rather type than talk, and some hang up before anyone answers.
Read more →Website chat
One line of code puts the same knowledge and the same booking ability into a chat bubble on your site.
Read more →Hear it before you buy it
Call our receptionist right now and try to trip it up. It's the same system that would be answering your phone.